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Cookies Policy

Cookies Policy

What are Cookies?

A cookie is a small file stored on your device when you visit our website. It's used to remember information about your interactions with us, such as login details or preferences.

Why do we use cookies?

We use cookies to improve and customize your experience on our site. They help us understand how users interact with our content and allow us to provide a more personalized service. Cookies are also necessary for certain website features to work correctly.

Essential Cookies

Essential cookies are required for the proper functioning of our website, including:

  • Security measures
  • Login functionality
  • Navigation and page loading

These cookies cannot be disabled as they're essential to your browsing experience.

Session Cookies

Session cookies store temporary data when you visit our site. They expire when you close your browser or log out. We use session cookies for tasks like:

  • Authenticating users during the login process
  • Storing shopping cart contents
  • Enabling smooth navigation between pages

These cookies are deleted automatically after each session.

Persistent Cookies

Persistent cookies remain on your device even after closing your browser. They're used to store data over longer periods, such as:

  • Login details for convenience
  • Language preferences
  • Marketing campaign tracking

You can manage persistent cookie settings through your browser or our Cookie Consent Manager (more information below).

Functional Cookies

Functional cookies enable features like language setting options and content recommendations.

  • Language Setting: We store a language preference cookie on your device to remember the current language displayed.
  • Content Recommendations: These cookies track your browsing behavior, such as pages visited and search terms entered. This helps us provide relevant suggestions for you.

Analytics and Performance Cookies

We use analytics tools like Google Analytics to:

  • Track website traffic
  • Monitor user engagement metrics (e.g., time on site)
  • Gather data for performance improvements

These cookies help us understand how users interact with our content, which guides future development decisions. The aggregated data is shared among authorized team members and partners.

Preference and Language Settings

We respect your choice in settings preferences by using cookies to store:

  • Language: Selected language displayed on the site
  • Font size or color scheme: Customizable layout preferences

These cookies allow us to tailor our content presentation according to user choices.

Login/Session Continuity

Some login and session functionality relies on persistent cookies. These are cleared upon log-out but can persist for extended periods, such as:

  • Login details in your device's memory
  • Temporary tokens enabling secure actions (e.g., transactions)

We recommend clearing these when leaving the site to maintain optimal security.

Device Recognition

Our analytics tools and third-party providers may use cookies or other identifiers for specific user tracking. We rely on partner-provided opt-outs where available, which allow users to control their data usage in these instances.

Security-Related Cookies

Some cookies help ensure your experience is secure by:

  • Validating authentication details
  • Detecting malicious activities

These essential security measures are necessary for protecting you and other site visitors.

Browser Storage Technologies

We use various technologies alongside our website, including cookie-like functions provided by the browser. These include features like IndexedDB (browser-based database) or WebSockets (bidirectional communication). For more information on these features and related storage technologies, refer to your device's documentation.

Third-Party Integrations

Our website incorporates elements from third-party providers. These may use cookies for advertising campaigns or other services. The data they collect is subject to their separate privacy policies and regulations.

Marketing/Communication Preferences

We honor user preferences by tracking your decision regarding:

  • Email newsletters: Whether you're subscribed to receive periodic updates
  • Promotional messages: Cookie-based indicators of marketing campaign tracking

Manage these settings through the relevant browser functions or contact our support team directly for assistance.

Cookie Consent Management

You can control cookies on our site in various ways, including:

  1. Browser controls (e.g., delete all, block third-party)
  2. Cookie Consense Manager: Allows users to manage cookie acceptance and view detailed information about stored data

Please note that disabling certain categories of cookies might impair some website functionality.

Clearing or Disabling Cookies

For specific instructions on clearing or managing your browser's storage:

  1. Refer to the user guide for your device/browser.
  2. Check our support resources for site-specific guidance (coming soon).

Site Functionality Impact When Cookies Disabled

Disabling all cookies may impair some aspects of our website, including navigation and login features. This is due to essential cookies used for authentication, security measures, or basic functionality.

Aggregated Analytics Information

Our analytics tools process data anonymously unless explicit permission has been granted (e.g., through marketing campaigns). Even so:

  1. Data sharing among authorized team members
  2. Aggregation across users

occurs only in line with compliance regulations.

User Experience Improvements

Through the collection of analytics and your feedback, we continuously refine our services to better meet user needs.